Emergency Travel Executive

Division: 24Hours Emergency Department

Job type: Full time

Location: Initial 3 weeks training at a local TAG Office / Home

Closing date: 31/12/2018

Salary: Dependant on experience please make contact for more information.

Reference: GLBL/ES/SC/22/11/2018

Position description

We are seeking an Emergency 24hours Executive to join our award winning Global Agency. 

The successful candidate will be dedicated and experienced and able to cope with the pressures of a demanding and ever changing environment. Combined with exceptionally High levels of Customer service experience and a keen attention to detail. 

Applications will be considered from any locations including UK, US and APAC. Applicants must have Home Office space as will be a Home-working role.  

Duties and responsibilities

  • Fully service all travel requests to include all air, rail hotel and/or other ancillary service reservations.
  • Develop and maintain excellent customer relationships, ensuring the highest possible standards are delivered at all times with a personalised and individual approach to each client. 
  • Handle top VIP travel clients. 
  • Problem solve in pressurized situations.
  • To work to deadlines and prioritise workload. 
  • Maintain High attention to detail in a fast paced environment.
  • Respond and react to any client queries in a timely and satisfactory manner. 

Knowledge and skills

  • Fully service all travel requests to include all air, rail hotel and/or other ancillary service reservations. 
  • Develop and maintain excellent customer relationships, ensuring the highest possible standards are delivered at all times with a personalised and individual approach to each client. 
  • Handle top VIP travel clients. 
  • Problem solve in pressurized situations.
  • To work to deadlines and prioritise workload. 
  • Maintain High attention to detail in a fast paced environment.
  • Respond and react to any client queries in a timely and satisfactory manner. 

TAG

TAG is an award-winning travel and event management company, backed by thirty years' experience.

Globally, we have specialist expertise across five divisions - Corporate, Touring, Events, Private Travel and Film and Media -providing comprehensive services tailored to you.

Whatever you need, whenever you need us, we are here for you – our dedicated professionals are available 24/7, from offices in the UK, US and Asia Pacific.

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